Mutual Value Measurement

MVM online learning events

MVM Virtual MasterClass

Expression of Interest

This Virtual Masterclass led by Dr Paul Thambar (Monash Business School) is designed to help CME executives and their teams to develop a detailed knowledge and understanding of the Mutual Value Measurement (MVM) framework, as well as working together to identify the necessary tools and resources required to implement the framework within their organisation.

Facilitated by the MVM research team including Professor Matthew Hall and Dr Sarah Adams, the MVM Virtual Masterclass will run for four hours (breaks will be included). Content will include an overview of the framework, guidance on clarifying and establishing your mutual purpose, implementation planning and deep-dives into each of the six measurement dimensions:

  • Commerciality
  • Shaping Markets
  • Member Relationships
  • Community Relationships
  • Ecosystem and Reciprocity
  • Mutual Mindset

Each dimension will be unpacked, and suggestions will be provided for how each of its elements (objectives, activities, performance measures) could be developed.

This interactive masterclass will be an opportunity for CMEs to interact with the MVM research team and with peers. Pre-masterclass preparatory work will allow participants to get the most out of this class.

The Virtual Masterclass has been developed to provide organisations with two individual registrations per registration fee to encourage participation by multiple team members.

Learning objectives

  1. Working definition of each dimension of MVM as it applies to your CME.
  2. Understanding of how your current measures relate to each of the MVM dimensions.
  3. Analyse and understand how the MVM framework can be customised for your CME and identify implementation issues for further consideration
  4. List of potential additional (if required) new metrics for each dimension.

The purpose of the MVM Virtual Masterclass is to help CMEs develop the capability to implement the MVM Framework within their organization.

To be confirmed – please express interest below.

Duration of online presentation
Five hours (four presentations with convenience breaks some of the sessions). This includes an optional one hour consultation with the Monash team post-event to provide feedback for implementation plans.

Platform for presentation

Pricing (as at August 2020)

The cost of registering is per organisation and provides up to two registrations for key staff.

  • Non-BCCM member $1500 plus GST (providing two registrations per organisation)
  • BCCM member – $750 plus GST (providing two registrations per organisation)

Express your interest to attend the next MVM Virtual Masterclass


Module 1: Introduction to MVM

Broad overview. Outline of purpose and objectives. With Q&A

Module 2: Deep Dive
Commerciality and Shaping Markets dimensions

Overview of dimensions

Separating into breakout rooms with guided discussion across both dimensions.

Module 3: Deep Dive
Member Relationships and Community Relationships,

Overview of dimensions

Separating into breakout rooms with guided discussion across both dimensions.

Module 4: Deep Dive
Ecosystem and Reciprocity and the Mutual Mindset dimensions

Overview of dimensions

Separating into breakout rooms with guided discussion across both dimensions.


Summary of activities undertaken

Closing remarks

The Mutual Value Measurement (MVM) framework and related material was developed by the Business Council of Co-operatives and Mutuals (BCCM) in partnership with Monash University's Monash Business School. All intellectual property and rights are vested with BCCM and Monash Business School and any use of this material should only be done with the express authorisation of BCCM and Monash Business School.

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