UNITING ALL AUSTRALIAN
COOPERATIVES + MUTUALs
BCCM Honour Roll
Recognition of Outstanding Service
The BCCM champions service to the co-operative and mutual sector by honouring leadership and commitment to the industry. Each year outstanding leaders are inducted to the BCCM Honour Roll at the annual BCCM Taste of Australia Industry Dinner and presented with a handcrafted BCCM pin.
The 2019 Honour Roll inductees will be announced on Thursday 21 November at the Taste of Australia Industry Dinner held at the Pan Pacific Hotel, Perth, Western Australia.
Qualities of a BCCM Honour Roll Recipient
A fixed or strong belief in co-operative and mutual principles
Personal commitment and devotion to promoting successful co-operative and mutual enterprises
The ability to open a new line of thinking, or doing business in new ways
The feeling of allegiance to the mission and values of the CME sector
Acting with less concern for the self than for a co-operative or mutual, or the CME sector as a whole
The ability to see and articulate the optimal future of a co-operative or mutual business or the CME sector as a whole
Watch 2019 Honour Roll Video
Group Chief Executive Officer, RACQ
(2007 – 2019)
Ian Gillespie stepped down from Group Chief Executive Officer of the RACQ after 13 years. Mr Gillespie, a former director of BCCM, was also a Director of RACQ Insurance Ltd, a personal lines insurer that provides home/vehicle coverage to over one million policy holders. He was a Director of the Australian Automobile Association (AAA), Australian Motoring Services Pty Ltd (AMS) and the RACQ Foundation, as well as several subsidiary companies associated with the RACQ and AMS. He was also a Director of the Confederation of Australian Motor Sport Limited (CAMS) and a member of the Global Mobility Alliance (GMA) Board.
Prior to joining RACQ, Mr Gillespie spent 30 years working in a broad range of industries in Australia and internationally at CEO and senior executive level, most recently in the defence technology sector. His career includes roles in corporate law, HR, business management and private equity investment. Mr Gillespie received the 2008 AIM Professional Manager of the Year Award for Queensland.
Group Chief Executive Officer, RACT
(2010 – 2019)
Harvey Lennon stepped down from Group CEO of the RACT after 21 years with the group. He has been Group CEO for almost 10 years and prior to that he was Chief Operating Officer and Chief Financial Officer. Harvey was a Director on the Australian Automobile Association (AAA) Board for more than 10 years. He is a passionate Tasmanian and advocate for RACT members, establishing a highly visible presence and personal connection with members and the wider Tasmanian community. Harvey has been committed to his community, serving on a number of community boards such as the Road Safety Advisory Council (RSAC), Tourism Industry Council Tasmania (TICT), Tasmanian Symphony Orchestra (TSO) and not-for-profit organisation Colony47.
Harvey led the development of a 30-year mobility vision for the Greater Hobart region to address increasing traffic congestion problems, which was endorsed and referenced by state and local government as well as other stakeholders. He introduced an advocacy strategy to guide lobbying efforts for future mobility and sustainability in Tasmania. Focussed on members, he worked to increase member input, design new or enhanced products and streamline business processes. The Australian Marketing Institute (AMI) presented RACT with its customer experience award for introducing the monthly subscription model and digital platform. Harvey lobbied government and won an ACCC review of Tasmanian fuel pricing with the mandatory public posting of fuel prices on retailers’ fuel boards and he has secured federal and state government funding for a number of high priority road and infrastructure projects to address serious safety risks.
Chair, People’s Choice Credit Union
(2014 – 2019)
(Director since 2001)
For the past 40 years, John Cossons has been an influential member of Australia’s mutual banking and financial services community. As Chair of NT Credit Union, Australian Central Credit Union and People’s Choice Credit Union, John has strategically and decisively led the mutuals through significant market changes, including new regulatory regimes for financial services, the global financial crisis, technological advancements, increased competition, the requirement for consolidation in the sector and most recently, the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.
John has always supported innovation and collaboration between mutuals. Under John’s stewardship, People’s Choice adopted alternative product and service offerings and the early implementation of technological developments, such as the New Payments Platform and Apple Pay. People’s Choice and CUA jointly established Mutual Marketplace, a shared procurement platform that delivers cost savings to both organisations and other mutual financial institutions. These innovations have improved member experiences and have ensured that the industry continues to provide a genuine alternative to the major banks.
Previous Chair, Geraldton Fishermen’s Co-operative
(1991 – 2017)
John Ritchie joined the Geraldton Fishermen’s Co-operative (GFC) Board in 1991 and stopped the co-op’s demutualisation. He served as Deputy Chairman and became Chairman in 2008. John was Co-operatives WA Councilor from 2011 and Deputy Chairman from 2012 to 2016.
John was instrumental in guiding the Board through the move south in 2001 into a new fishing zone to increase membership. In 2007 as Vice Chairman, he strongly supported the biggest acquisition in the GFC’s history, the taking over of Westar which doubled both the membership and the market share overnight. He led the co-op through the biggest sustainability threat the Lobster fishing industry had ever encountered in 2009, when the Government halved the total industry allowable catch which resulted in halving the intake for GFC and decreasing underlying asset values by 70%.
As China emerged as a new market, GFC (under John’s leadership) established its own wholly owned foreign entity in China and secured a bonded warehouse at Baiyun airport – a first for the industry. In 2015 when the news broke on a free trade agreement with China, John and the GFC Board acted quickly to ensure that the Federal Government included Australia and GFC’s Lobster product in the initial free trade list of commodities. In 2017, GFC opened a state of the art 80 Tonne live lobster export facility in Welshpool. Throughout his tenure at GFC, John championed Member education, communication and engagement.
John’s contribution extends beyond the co-operative family and to the wider community as he has been an active member of the SES (State Emergency Services) volunteer organisation for 10 years.
Watch 2018 Honour Roll Video 1
Watch 2018 Honour Roll Video 2
Group CEO, Capricorn
For over 30 years Greg has been driving overwhelming success to a number of institutions including 10 years as CEO of StateWest Credit Society Ltd, Managing Director of Home Building Society and executive roles at Challenge Bank, to name a few.
He has held a variety of significant and relevant directorship, non-executive directorship and leadership roles across many industries. Notable experience includes five years as Director of CUSCAL (the Australian Credit Union peak body), and non-executive director positions at Edith Cowan University, Automotive Holdings Group, WA Football Commission and as Chairman of Freo Cranes and Machinery.
Greg also played a major part in the international celebrations of cooperatives as Chairman of the International Year of Cooperatives Secretariat. Following on from this success, he was instrumental in the formation of the Business Council of Cooperatives and Mutuals in Australia and is now a director. Recently, he was elected to the International Co-operative Alliance, the global peak body for the co-operative movement.
Greg holds a Master of Arts Future Studies, is a Fellow of Australian Institute of Company Directors and FINSIA and also attended the CEO Institute at Berkeley and Cornell Universities in the USA.
Founding Director, National Health Co-op
Michael Pilbrow’s involvement in the cooperative movement started at the grass-roots, when in 2004 he and others took action to address the shortage of medical services in their community. The group formed a cooperative in 2006 and, under Michael’s chairmanship, the first clinic was opened in 2010 in Charnwood, ACT. The National Health Cooperative, a bulk-billing medical practice, which is owned by its members, has expanded to 10 locations, in the ACT and the town of Yass, NSW. Michael demonstrates what is possible when the community comes together to solve its own problems. The NHC is a shining example of the co-operative and mutual enterprise model and its continued relevance in contemporary Australia.
In 2018, Michael stepped off the Board after 14 years of voluntary involvement. Over this time, Michael has also helped other cooperative initiatives in areas such as sport, aged care and agriculture, and has encouraged the cooperative spirit in the business sector as President of the Yass Valley Business Chamber.
Michael also founded and runs a business, Strategic Development Group, based in Yass and Bulli, which was the 2018 Far South Coast Outstanding Employer of Choice in the NSW Business Awards.
Nigel Alexander is Chairman of RACQ Insurance Limited and Club Insurance Holdings Pty Ltd, and Chair of the Group Remuneration and Nomination Committee. Nigel is also President of the Australian Automobile Association and Region 2 (Asia Pacific) Treasurer of the Federation Internationale De L’Automobile and Chairman of UnitingCare Queensland. He is also a director of QIC Agribusiness Holdings Pty Ltd and various private companies. In 2016 he retired as CEO of The North Australian Pastoral Company Pty Ltd.
He is an agribusiness specialist and qualified accountant and has previously worked in corporate finance roles with both Australian and international banks.
Chairman, QTMB (RACQ)
Peter Whitelaw was one of the first to support the vision for RACQ Bank and the merger of RACQ and QTMB. He understood that together the group could achieve things for members that neither organisation could do on its own. Peter was focused on getting the best result for his members, regardless of personal cost. He led QTMB through the merger with RACQ because he was committed to acting in the best interest of his members, both current and future. He fought to ensure they remained a sustainable mutual providing a community banking experience supporting the education sector and that is why he chose to partner with RACQ. Peter is a great supporter of mutuality and has left a lasting legacy at RACQ Bank.
Peter led Queensland Teachers Credit Union as it became a mutual bank 2011, and then remained Chair as QT Mutual Bank merged with RACQ in 2016.
Rob Goaley has been the Chairman of the Board at The Hospital’s Contribution Fund of Australia Limited since November 2012. Rob served as the Chairman of Manchester Unity Australia Ltd since 2007, Chief Executive Officer since 1987 and General Manager since 1980. Rob has extensive experience at executive and board level in the provision of private health insurance, friendly society benefit and investment products, along with the provision of aged care and retirement services.
Rod served as Deputy Chairman of Manchester Unity until November 2007. He is a board councillor of The Hospital’s Contribution Fund of Australia Limited. He has been a Non-Executive Director at The Hospitals Contribution Fund of Australia since 2009. He served as a Director of Manchester Unity since 2001. He was a Director of the Australian Health Insurance Association, Australian Friendly Societies Association and the Australian Health Services Alliance.
Chairman, Common Equity Housing Limited (CEHL)
Karren Walker was elected to the Board of Directors at Common Equity Housing Ltd in 2005, and has been Chair of CEHL since 2009. She has been an active member of her Housing Co-operative since 1988. Karren has significant experience in the delivery and management of client-focused service responses to those experiencing homelessness and other at-risk households in our community. Karren is currently Manager – Entry Points at Launch Housing where she holds a portfolio including three Homeless Entry Points, Families Support and Rough Sleeper programs.
Former CEO, Hospitality Employers Mutual (EML)
Since Rod began working at Hospitality Employers Mutual, the company has grown dramatically. The newest in the Workers Compensation Specialised Workers Compensation Insurance space, EML now covers almost 90,000 hospitality workers. Rod fostered a culture of empathy and mutual support for workers and employers, benefitting workers through efficient and proactive case management, and employers through reduced premiums, free resources and advice. As CEO at EML, Rod’s experience in underwriting, reinsurance and all aspects of personal injury management proved invaluable, and he continues to work for EML on a variety of projects and advisory work.
CEO, RAC WA
A founding BCCM member, Terry Agnew first served as a director in 2015. Since 1998 he has been the CEO of RAC WA, a member-owned business covering motoring, insurance, finance, travel, tourism, retirement and home services, with revenue exceeding $640 million and assets of $1.6 billion. Terry is a director of Australian Motoring Services (including subsidiaries), the Australian Automobile Association (AAA), Edge Employment Solutions, MDA National Insurance and RAA Insurance, and various other directorships including the West Coast Eagles Football Club and the Insurance Commission of WA. Terry was West Australian State President of Committee for the Economic Development of Australia (CEDA) from 2001-2003 and AIM National President from 2008–2010. Since 2008, he has been the Chair of the Curtin Business School Advisory Council.
Chair, Beyond Bank
Anne joined the Beyond Bank Australia Board in 2006 and was appointed Deputy Chair in 2010 and Chair in 2013. She was formerly a Director of CPS Credit Union Cooperative (ACT) Limited. She is a professional Non-Executive Director and her current directorships include Equity Trustees Ltd and the Winston Churchill Memorial Trust. She is also a member of the Compliance Committee of UBS Global Asset Management (Australia) Ltd and the Chair of the Audit Committee of IP Australia. Anne has extensive experience in the ADI and funds management sectors.
Her past executive roles include nine years as the Chief Executive Officer of Australian Ethical Investment Ltd and some 20 years with the ANZ Banking Group Ltd. She is a Senior Fellow of the Financial Services Institute of Australasia, a Fellow of the Australian Institute of Company Directors and a member of the Australasian Mutuals Institute.
Anne is a Director of Eastwoods Group Limited, Eastwoods Wealth Management Pty Ltd and Beyond Bank Australia Foundation Limited. She is also a member of the Board Governance and Remuneration Committee and is the Chair of the Nomination Committee.
Watch 2017 Honour Roll Video
Honour Roll Presentation highlights
2017 Honour Roll inductees
Mr Alan Beanland
Outgoing CUA Chair
Chairman of Credit Union Australia since 2009, Alan will retire from the board on November 14, 2017. As a mutual, CUA was created by members for members, tracing its heritage back 71 years to Australia’s first credit union.
Alan’s business life spans four continents, four decades and industry sectors including financial services, superannuation and life insurance, in for-profit, mutual and charity organisations.
CUA Director Paul Bedbrook said of Alan: “Alan took CUA from a distant past and into the digital present, always looking forward. When he was appointed to the Board as the independent Chairman in 2010 soon after the merger of CUA and Australian National Credit Union, he successfully brought the combined board together as one. He clearly had a vision for a bigger, better and more able CUA that would one day be naturally compared to the large second-tier banks. He realised that it would be a good thing for Australian consumers if the mutual credit union sector became larger, positioning itself as a major and credible alternative. He also realised that this was essential if the credit union sector itself was to survive and prosper in the long term. He dedicated himself and worked long hours to moving CUA and the sector towards this vision. Well done Alan! You will be missed.”
Dr Andrew Crane
Outgoing CBH Group CEO
and BCCM Chair
Andrew has worn a number of hats – outgoing CEO CBH Group, Australia’s third-largest privately owned businesses, and chair of BCCM, Australia’s newest business council.
In 2009, Andy was appointed CEO of CBH, and has taken it from strength to strength, while remaining loyal to WA grain growers through his commitment to the co-operative structure.
There are numerous highlights during Andy’s tenure, but key ones include:
- Introduction of rebates returning to grain growers $333 million
- CBH’s investment in rail, prompting the introduction of competition for the first time in the WA grain rail-freight market
- The purchase and investment in the overseas company Interflour, which recently opened a $75 million malting plant in Vietnam – the only of its kind in South-East Asia
- Launched a $750 million transformational network strategy
- Improved safety for all CBH employees – nearly a 75 per cent drop in CBH’s lost time injury frequency rate since 2009.
- Andy’s chairmanship of the BCCM has been instrumental to our sector’s extraordinary success and growth
No gig has been too big or too small for Andy to be willing to bring for BCCM’s benefit the leverage and credibility CBH carries as one of our largest co-operatives and the second-largest privately owned business in Australia – a genuine global player.
Andy’s leadership of the first national apex body for co-ops and mutuals has been recognised internationally, at co-operative and local assemblies. Andy has displayed great leadership and vision to ensure Australian co-operatives (and the international co-op movement) take a seat at the B20.
CBH Chairman Wally Newman said: “Andy has made an enormous and significant contribution when it was most needed during his time at CBH. His dedication, passion and leadership have been critically important in helping to successfully navigate CBH through a number of situations and initiatives, and in building the organisation to the largest co-operative in Australia.”
Incoming BCCM Chair Terry Agnew said: “Whether it has been representing Australia as the first co-operative business leader appointed to a B20 group at the G20 negotiating table, or chairing a small leaders’ roundtable, Andy has always displayed the same charming, courteous and collegial approach. He’s been a champion for the sector all the way and BCCM’s growth and credibility in five short years attests to this.”
Mr Kyle Loades
Outgoing NRMA Chair
Our third inductee is Kyle Loades, appointed as a Director to the NRMA in 2005 and then Chairman of the NRMA Group in 2014.
Kyle has led NRMA innovation processes through a time of extraordinary change for mobility, transforming the organisation and setting the example for others, particularly in disruptive strategy and start-ups. Kyle was part of the team responsible for the NRMA Governance Review that has had such enduring positive results.
A Director and past Deputy President of the Australian Automobile Association, the peak body for Australian automobile clubs, Kyle is also a Board Member of the Committee for Sydney.
Kyle has a special interest in the delivery of emergency services and community infrastructure, and is Chairman of Hunter Medical Research Institute and past Chairman of its Foundation. He was a Director of the Westpac Rescue Helicopter Service for 16 years.
Kyle has championed this new sector collaboration from the outset, strongly promoting NRMA’s involvement in BCCM as one of the foundation members. Kyle has been a regular contributor to the BCCM’s CME 100 Chairs’ Forum, strongly supporting NRMA’s involvement in the BCCM’s review of the draft Co-operative and Mutual Enterprise Governance Principles.
NRMA Director Tim Trumper said, “I’d like to recognise Kyle Loades for 12 years of amazing service to the board and for the last three as Chairman. Kyle has performed an excellent role in leading the NRMA to such a brilliant result and in shaping such an exciting future for all our members.”
NRMA CEO Rohan Lund said: “Kyle’s passion for our business and members meant he couldn’t ignore the headwinds or the horizon and needed to make hard decisions while there was still time. It has been such a privilege to work for someone who brings both a relentless commitment to do what’s right and who is genuinely a good bloke as well.”