Mutual Value Executive Leadership Workshop

By invitation only | BCCM member event (following the CEO Strategy Roundtable)

The BCCM, in partnership with Monash Business School and the Monash Mutual Value Lab, will hold an exclusive executive breakfast workshop focused on business strategy and member engagement in the co-operative and mutual sector. This event is funded by the Monash Business School as part of its ongoing partnership with BCCM and the CME sector.

This complimentary session is offered to participants of the CEO Strategy Roundtable and is tailored for Chief Executives, Chief Financial Officers, and Chief Customer and Member Officers.

The workshop with Monash University’s leading CME researchers will cover:

• The Theory of Maverick Companies: How co-operatives and mutuals can shape markets

• Mutual Value Measurement (MVM) in action – case study of applying ‘MVM’ to strategy

• Member/customer engagement insights and case study

Limited spots only, please contact Bev Wood for registration.

Speakers

Professor Simon Wilkie, Dean, Faculty of Business and Economics and Head of Monash Business School

Professor Wilkie’s career spans a remarkable array of roles that extend beyond the higher education sphere and include appointments as Chief Economic Policy Strategist at Microsoft Corporation and Chief Economist with the US Federal Communications Commission.

In 2019, Professor Wilkie joined Monash Business School from the University of Southern California (USC), where he was Professor of Economics in the Department of Economics and Professor of Economics, Communication and Law in the USC Gould School of Law.

Professor Russell Smyth, Deputy Dean (Research), Monash Business School

Professor Smyth has held a range of leadership roles in the economics discipline over many years, while his widely cited research spans a broad range of topics in applied microeconomics.

Russell has taught units in the economics discipline at Monash at all levels from first year to MBA, consistently receiving excellent teaching evaluations, and has jointly supervised 20 PhD completions. Russell’s research has attracted considerable external research funding and has been published extensively in leading journals. He is the recipient of a number of awards including the Honorary Fellow Award of the Economic Society of Australia in 2008 and the Faculty of Business and Economics Dean’s Award for Excellence in Research in 2010.

Professor Tracey Danaher, Department of Marketing, Monash Business School

Professor Danaher is a distinguished Professor of Marketing at Monash University. She has made substantial contributions to the field of Marketing, particularly in Services Marketing. With over 50 refereed international journal articles, Professor Danaher is recognised as a leading academic in Australia and globally in the area of service science.

Her research interests are diverse and include examining the customer experience and journey, service quality and satisfaction, customer value cocreation, service environments, and the role of frontline service employees. Additionally, she investigates multi-media advertising effectiveness, how firms can embrace a social profit orientation, and consumer well-being. Professor Danaher is particularly interested in healthcare marketing.

Her research is driven by a desire to provide consumers, marketers, firms, and policymakers with the means to make better, more informed decisions for themselves, their organizations, and society.

Professor Matthew Hall, Associate Dean, Graduate Research, Monash Business School

Matthew Hall is Professor of Accounting at Monash University. His research interests relate to management accounting and performance measurement, with a specific focus on measuring value in difficult to measure contexts, such as in mutuals and cooperatives, nonprofits, and social enterprises.

His work has been published in a variety of leading international journals in the accounting, management and non-profit fields. Prior to returning to Australia in 2016, Matthew worked for 10 years at the London School of Economics and Political Science.

Associate Professor Paul Thambar, Director, Mutual Value Lab, Impact Labs, Monash Business School

Paul is an Associate Professor of Accounting and Director of the Mutual Value Lab at Monash Business School. Following a strong career in industry in senior Accounting roles in banking, insurance and aged care and consulting, Paul entered academia and has had a good research track record focused on examining performance measurement issues in diverse organisational models such as cooperatives and mutuals and non-profit organisations.

Peter Hunt, Managing Director, Mutuo and Adjunct Professor (Practice), Mutual Value Lab, Impact Labs, Monash Business School

Peter founded Mutuo in 2001 as the first cross mutual sector body to promote co-operative and mutual business to opinion formers and decision makers.

For ten years prior, he was General Secretary of the Co-operative Party (UK). He is co-founder of Supporters Direct, the football supporters’ initiative, which went on to establish over 100 supporters’ trusts at professional football clubs. He led the Parliamentary teams which piloted five private members bills through the UK Parliament, working with all parties to update co-operative and mutual law.

He advised the UK Coalition Government on its plans to mutualise Post Office Ltd and in 2012 published the report of the Ownership Commission, a two-year study into corporate diversity. Peter has worked with the Foundation for European Progressive Studies (FEPS) since 2015, co-authoring the ‘Peoples’ Business’ research document.

In 2018/19 he led the successful industry alliance to develop the Australian Treasury Laws Amendment (Mutual Reforms) Act 2019, the first renewal of Australian mutuals legislation for 20 years.