Share registries and member relations

Co-operatives and mutuals need a robust registry system not only to comply with legal requirements of the Co-operatives National Law or Corporations Act but also to maintain clear communications with members and ensure they are ready to raise and manage new capital from members and other investors.

The BCCM can refer you to our registry services Associate Member with experience working with co-operatives and mutuals: Syndex. Contact the BCCM for a referral to Syndex.

BCCM members can access Capital Partners Project webinars and other resources on the role of registry services in supporting capital raising.

Case studies

Yenda Producers Co-operative

Yenda worked with Syndex to professionalise their member management and rebate systems

NZPM Co-operative

NZPM choose Syndex for efficient member management in keeping with the co-operative principles

Dairy Farmers Milk Co-operative (DFMC)

DFMC enjoy less stress and more control in a share registry environment built for co-operatives

BCCM partnership with Syndex

As part of the Co-operative Farming program, the BCCM worked with software as a service (SaaS) business Syndex on a pilot project to tailor its registry services offering to Australian agricultural co-operatives. The pilot focused on the distinctive needs of co-operatives such as managing the distribution of patronage rebates, managing active membership requirements and improving member communications.

On the strength of this pilot, the BCCM and Syndex are partnering to bring digital registry solutions to the wider co-operative movement.

Founded in New Zealand in 2014, Syndex is driven to make private markets more efficient and investible, as well as provide a “peace of mind solution” for businesses with extensive administration, communications and registry management requirements.

Syndex has served New Zealand co-operatives since 2016, providing an automated member management tool that’s ideally tailored to the sector.

For end investors, Syndex improves direct access to alternative investments, enhancing transparency, price discovery and liquidity.

For users of its platform, Syndex delivers improved investor/member relations capability without handing over the management of information and communications to a third party. Syndex empowers users to automate and streamline these and other operations processes themselves. The Syndex platform can provide users with better access to capital and an easy way to manage issuing shares, debentures or Co-operative Capital Units (CCUs) and bringing onboard new members.

MEMBER RELATIONS Capability

Syndex provides a member portal, connecting co-ops with their members. It includes:
- Automated communications tools
- An automated rebate payment portal
- Administrative tools and support
- A streamlined new member application process

ADMINISTRATION & OPERATIONS Capability

Member registry
An easy to use and detailed CRM
Compliance tools, corporate actions and governance support functionality
An easy to use portal for capital raising, tailored to issuing shares, debentures and Co-operative Capital Units (CCUs)

Contact the BCCM for a referral.