Mutual Value Measurement©

It is a significant challenge for co-operative and mutual enterprises (CMEs) to consistently quantify and communicate the value their businesses create.

To meet this challenge the BCCM has partnered with researchers at Monash University, our members and the CME sector, to refine a new approach to measuring our positive impact on our members, customers, our community and the economy – the Mutual Value Measurement (MVM) Framework©.

The Mutual Value Measurement Framework© enables CMEs to measure their total value creation (mutual value) through a set of common dimensions and a shared language about measuring and reporting mutual value.

The MVM Framework© can be used by CMEs across different industries, of different sizes, and with different capabilities. The framework has been field-tested through research by Monash University’s Business School and is available with an implementation guide and templates that will allow interested CMEs to assess and plan the full adoption of the MVM Framework©.

To explore using MVM Framework©book a one-to-one consultation with the BCCM and Monash University.

Measuring what matters to CMEs

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Measure your total value creation

Measure your mutual value with the MVM Framework, designed to assist co-ops and mutuals in gauging their overall impact.
Two business people walking on downtown street. Blurred motion effect.

Business benefits of MVM

By deploying the tool and incorporating MVM into your business, the focus on the mutual value you create can bring direct business and commercial benefits.
architectural photo of bridge

Advisory services

The BCCM can help your firm apply the MVM methodology, enabling you to embrace your mutuality and thrive as a business.
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MVM Accreditation

MVM Accreditation is a mark of quality and an acknowledgment of a co-operative or mutual's profound commitment to the ongoing promotion and creation of mutual value for their members and their...

How do we measure success?

The MVM Framework© helps co-operatives and mutuals to measure their total value creation through a set of common dimensions and shared language about measuring and reporting mutual value.

The MVM Framework© uses six dimensions to cover the unique areas of value that co-operatives and mutuals generate.

Monash Impact: The Mutual Value Measurement project

Monash Business School partners with industry to tackle unique business challenges. Working closely with the Business Council for Co-operatives and Mutuals (BCCM) and 13 of its member organisations, Monash Business School have produced a ground-breaking tool that measures the intangible social and economic value these organisations deliver to their members. The project was partly funded by a Monash Business School Impact Acceleration Grant. Hear from Monash Business School’s Professor Gavin Jack, Dr Paul Thambar and Professor Matthew Hall, along with BCCM CEO Melina Morrison and Linda Bostock, CEO/Managing Director of Statecover, on how this research has helped organisations.

MVM news

26 April 2024

First international Accreditation of Mutual Value presented

BCCM CEO Melina Morrison has presented the Accreditation of Mutual Value to the first mutual to have successfully implemented Mutual Value Measurement© internationally.
Measure Manage and Maximise Your Impact report cover image
19 April 2024

MVM featured in OECD report

MVM has been included in a new OECD report: Measure, Manage and Maximise Your Impact: A Guide for the Social Economy.
The Whitley Bay branch of the Newcastle Building Society (Photo: Co-operative News)
3 April 2024

Newcastle Building Society turns its focus to community and regional development

Newcastle Building Society is the first UK organisation to receive Mutual Value Measurement Accreditation, developed in Australia for the mutuals sector.
Andrew Haigh, Newcastle Building Society CEO, talks about Mutual Value Measurement© (MVM), world-first framework to measure the value of co-operative and mutual businesses.
6 February 2024

Guest blog: Measuring our mutual value

How can co-operatives and mutuals identify and communicate consistently the total value that they create?
12 September 2023

Monash, BCCM receive shortlist nomination

Monash Business School with the BCCM, has been nominated for the Best Business School Partnership Award at the AMBA & BGA Excellence Awards 2024.
17 August 2023

Mutual Value Lab

The Mutual Value Lab is a partnership between the BCCM and Monash University to measure the value co-ops and mutuals create for their members and their community.
Melina Morrison, BCCM CEO and Rose Marley, CEO, Co-operatives UK at the MVM European launch at The Shard, London
26 May 2023

European launch for BCCM’s new tool to measure value of co-op businesses

Australia’s BCCM has formally launched its framework to measure the value of co-operative businesses in Europe.
Melina Morrision MVM European Launch
26 May 2023

BCCM launches the Mutual Value Measurement framework in Europe

ICMIF member the BCCM, Australia has formally launched its world-first framework that measures the value of cooperatives and mutuals in Europe.
MEASURING MUTUAL VALUE - MVM LAUNCH THE SHARD, LONDON
24 May 2023

European launch for world first framework to measure co-operative value

The BCCM has formally launched its world-first framework to measure the value of co-operative businesses in Europe.
Melina Morrison, CEO, BCCM
24 May 2023

Measures that matter: Melina Morrison’s address at the MVM European launch

Melina Morrison's launches MVM - a breakthrough methodology for surfacing our mutual difference and shining a spotlight on our way of doing business at The Shard, London, 23 May 2023.
Andrew Haigh
9 November 2022

UK financial mutual implements MVM

UK financial mutual, Newcastle Building Society, is the first financial mutual outside Australia to implement Mutual Value Measurement©.
MVM meeting
16 November 2021

Putting co-operatives and mutuals back in the limelight

A ground-breaking new way of measuring and accrediting the value of member-owned businesses is putting co-operatives and mutuals back in the limelight.