Mutual Value Measurement

It is a significant challenge for co-operative and mutual enterprises (CMEs) to consistently quantify and communicate the value their businesses create.

To meet this challenge the BCCM has partnered with researchers at Monash University, our members and the CME sector, to refine a new approach to measuring our positive impact on our members, customers, our community and the economy – the Mutual Value Measurement (MVM) framework.

The Mutual Value Measurement framework enables CMEs to measure their total value creation (mutual value) through a set of common dimensions and a shared language about measuring and reporting mutual value.

The MVM framework can be used by CMEs across different industries, of different sizes, and with different capabilities. The framework has been field-tested through research by Monash University’s Business School and is available with an implementation guide and templates that will allow interested CMEs to assess and plan the full adoption of the framework.

Measuring what matters to CMEs

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Measuring MVM

The MVM framework helps co-operatives and mutuals measure their total value creation through a set of common dimensions and shared language about measuring and reporting mutual value.
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Business benefits of MVM

Incorporating MVM into your business can help you realise the total mutual value you create, leading to significant business and commercial benefits. Discover how MVM can help your CME.
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Online learning and events

BCCM and Monash University run a range of regular events for practitioners. Attend our next MVM Virtual MasterClass.
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Advisory services

The BCCM can help your firm apply the MVM methodology, enabling you to embrace your mutuality and thrive as a business.

How do we measure success?

The MVM framework helps co-operatives and mutuals to measure their total value creation through a set of common dimensions and shared language about measuring and reporting mutual value.

The MVM framework uses six dimensions to cover the unique areas of value that CMEs generate.