2025 Honour Roll Inductees

Director RACQ and former CEO Heritage Bank

Over more than two decades, John has been a visionary leader in the mutual sector. As CEO of Heritage, he transformed a regional building society into Australia’s largest customer-owned bank – pioneering digital innovation. John oversaw one of the first end-to-end automated loan processing systems in the sector, introduced securitisation funding and championed community branch partnerships that reinvested profits directly into regional towns living the People First philosophy that still defines the movement today.

At RACQ, he helped create RACQ Bank through the merger with QT Mutual, a model of collaboration between mutuals, strengthening both organisations and extending the reach of the mutual model across industries.

A true sector builder, John also helped establish the Customer Owned Banking Association and supported co-operative initiatives like Australian Settlements Ltd, ensuring mutual banks could access national payment systems on equal footing with major banks. Through these efforts, he united and advanced the customer-owned banking movement across Australia.

A tireless advocate and community volunteer, John’s leadership has shown that when we put people first, success follows.

Watch John’s Honour Roll Inductee video.

Retiring Chair, Futurity Investment Group

For more than 30 years, Craig has been a leading figure in the mutual sector – guiding Futurity through transformation, innovation and growth. Under his leadership, Futurity became a modern, purpose-driven mutual with over 46,000 members and over $1 billion under management.

He championed education through the creation of the Education Bond, the Futurity Education Foundation, and the National Excellence in Teaching Awards, recognising over 1,100 teachers. He also recognised the power of evidence to inform policy. Each year, under Craig’s direction, Futurity commissioned national research into the true cost of education

A respected voice across Australian Unity, LaTrobe Health Insurance and REI Super. Roles include General Manager of Financial Services and Chief Investment Officer at Australian Unity, Non-Executive Director at LaTrobe Health Insurance, and Chair of the Investment Committee at REI Super. Craig has been a steadfast advocate for mutual values and community impact.

Watch Craig’s Honour Roll Inductee video.

Retiring Chairman, Keyinvest

Roger has devoted more than forty years to the co-operative and mutual sector – a principled leader whose influence spans from the early transformation of IOOF South Australia to the modernisation of KeyInvest.

Roger’s contribution began in the 1980s through his advisory work with some of Australia’s most iconic co-operatives – the Riverland Cannery Co-operative, Berri Fruit Juice Co-operative, and Mitre 10 Co-operative – where he provided financial and strategic guidance to help these organisations adapt to rapidly changing markets.

As Chairman of Keyinvest for twenty three years, he guided rebranding KeyInvest – a name he personally proposed – to reflect a modern, member-focused identity, governance renewal, and strategic investments that strengthened KeyInvest for the future – always putting members first.

His dedication to the sector has not gone unrecognised. Roger was appointed a Member of the Order of Australia for services to business and to the community – a reflection of his integrity, selflessness and enduring contribution.

Roger has been a driving force for good governance, sector collaboration and the enduring power of mutuality. He has encouraged continuous learning among directors and executives and has been a strong supporter of the Business Council of Co-operatives and Mutuals, aligning KeyInvest’s transformation with the broader sector agenda.

Retired Deputy Chair, Bank First

Graeme has devoted more than forty years to banking and the mutual sector, serving on the boards of Bank First, RACV and Australian Settlements Limited.

At Bank First he strengthened risk governance, guided major transformation and helped appoint the bank’s first female CEO – all while championing a member-first strategy for teachers and nurses. He helped champion a strategy anchored in mutual purpose, to serve those who serve others in education and healthcare, focusing on difference and member value rather than scale for its own sake.

At the RACV, his leadership strengthened RACV’s governance framework and reinforced the principle that every decision should deliver member benefit.

Graeme serves on the board of Australian Settlements Limited, which provides critical payments services to the mutual banking sector. Across these organisations, he has earned a reputation for measured judgement, ethical leadership and a genuine commitment to collaboration.

Respected for his wisdom and integrity, Graeme has been a mentor, a risk specialist and a steadfast ambassador for the mutual movement.

Former Chief Executive Officer and Managing Director, HCF

Sheena’s leadership over nearly two decades, as CEO since 2017 has led HCF – Australia’s largest not-for-profit health fund, through remarkable transformation, growing membership from 1.6 to over 2 million, achieving record member satisfaction, and delivering Australia’s first on-demand insurance, Flip and the HCF Thank You loyalty program.

She oversaw the largest technology renewal in HCF’s history, returned record benefits to members and guided over $536 million in pandemic support. She advanced transparency in healthcare by partnering with Healthshare to introduce the Hospital and Medical Cost Indicator, giving Australians clear information about medical costs and setting a new benchmark for informed choice.

Sheena has been a strong advocate for research and evidence-based care. Under her leadership, the HCF Research Foundation has invested more than $35 million in 160 projects, improving health outcomes for Australians and reinforcing HCF’s purpose beyond insurance.

Her influence extends across the health sector and beyond. As Deputy Chair of Private Healthcare Australia and a BCCM Board Member, Sheena has been a trusted voice in national policy forums, including the Health Minister’s CEO Forum. She has elevated the visibility and credibility of mutual healthcare nationally.

Her advocacy for innovation in care, through programs like Treatment at Home and expanded telehealth services, has improved access to care and reduced hospital admissions, translating cooperative principles into real-world outcomes.

Her leadership has been recognised nationally. In 2025, Sheena was named among The CEO Magazine’s Top 50 Most Influential Women reflecting her impact, innovation and integrity and advocacy for women’s business leadership.

Retiring Group Managing Director and CEO, Australian Unity

Over 21 years of leadership, Rohan transformed Australia’s oldest mutual from a health insurer into a purpose-driven wellbeing company serving more than 375,000 members and 750,000 customers.

He guided Australian Unity through global and national crises, championed cultural and strategic renewal, and led reforms that gave mutuals new access to capital, culminating in Australia’s first Mutual Capital Instrument issue.

Under his stewardship, Australian Unity’s revenue has grown from $400 million in 2004 to more than $2.6 billion in 2025. He guided the organisation safely through the Global Financial Crisis, the COVID-19 pandemic and major natural disasters, always keeping the wellbeing of members, customers and employees at the centre of every decision.

Rohan has championed innovation in wellbeing measurement and social impact. The Australian Unity Wellbeing Index, now 25 years old, remains the country’s most enduring measure of national wellbeing. He introduced the Community and Social Value framework, quantifying the positive social contribution of mutual enterprises and in 2025, Australian Unity received Mutual Value Accreditation from the BCCM, commended for integrating social and financial impact into its core strategy.

Rohan has been a driving force behind some of the most important reforms in the modern history of the mutual sector. As director and Chair of the BCCM, he championed legislative change to allow mutuals to raise capital without demutualising. His persistence and advocacy led to the passage of the Mutual Capital Instruments legislation in 2019, and in 2020, Australian Unity became the first mutual in Australia to issue MCIs, raising $120 million – a milestone that fundamentally changed the sector’s access to capital.

He also oversaw the launch of Australia’s first simple corporate bond in 2015, and under his guidance Australian Unity became a trusted name in capital markets, opening the door for other mutuals to follow.

A passionate advocate for wellbeing, diversity and social impact, Rohan has strengthened both Australian Unity and the mutual movement nationwide.

After more than two decades of distinguished service, Rohan will retire later this year, leaving behind a legacy that has profoundly shaped both Australian Unity and the entire co-operative and mutual sector.