Action to Empower: Social Care Mutuals

Why Australia needs more co-operative and mutual enterprises in health, community, and social services

Action to Empower is our campaign to empower consumers and carers in social care markets to take back control through business model innovation.

Co-operative and mutual business models can increase diversity and choice in health, community and social services in Australia with positive outcomes for accountability, innovation, quality and productivity.

The Action to Empower report is a ‘call to action’ for targeted policy measures focused on enabling different forms of ownership. We discuss the potential contribution of co-operatives and mutuals to innovation and reforms in aged care and disability services, informed by Australian experiences and a BCCM study tour of UK mutuals.

The BCCM provides advice and helps organisations, staff, clients and other stakeholders seeking to learn about, form and grow co-operatives and mutuals in health, community and social services as well as aged care. We have a demonstrated track record of helping organisations to transition to mutual models at all stages of development.

Care Together program

The BCCM is working on a Commonwealth-funded education, training and advisory program to start and grow more co-ops and mutuals in social care. Care Together is helping improve the quality and diversity of services provided to older Australians, people living with disability, and veterans in remote and regional areas and other areas of high need. Read more

Social Care Community of Practice

About the Social Care Community of Practice

The Social Care Community of Practice (CoP) is a series of online meetings and events designed to develop a network of people and enterprises interested in business model innovation involving new models of ownership that empower consumers and workers in social care.

These collaborative meetings enable the sharing of information and resources about co-operatives and mutual enterprises fostering a spirit of self-help and innovation in social care. Being part of the CoP is an opportunity to learn from other co-operatives and mutuals both in Australia and overseas.

Emerging from the Action to Empower Report and Roundtable held on 25 August 2021 the CoP is designed as a place for sharing ideas and learning from co-op experts about how the co-operative and mutual business model can help transform social care services.

Terms of reference
  1. The purpose of the Social Care Community of Practice (CoP) is to develop a community of practitioners to share knowledge, learnings, and experiences about how to establish co-operatives and mutual enterprises in social care.
  2. Social Care CoP members will consist of people who are interested in knowing more about co-operatives and mutuals and understanding how this business model can apply either to existing enterprises or start-ups.
  3. The Social Care CoP will start as a self-help initiative based on open sharing of ideas and knowledge. As commitment grows, and as resources become available, the aim is for this to evolve to foster deeper learning and application through the establishment of a Mutual Support Program for some targeted innovation projects in thin markets.
  4. Social Care CoP members should ensure regular representation at the CoP meetings.
  5. BCCM will provide a secretariat function for the Social Care CoP.
  6. BCCM will invite practitioners to join the Social Care CoP based on a registration of interest.
  7. BCCM members may request to join the CoP.
  8. Following two introductory sessions led by BCCM, the CoP will co-design a program of meetings and/or events that will be promoted by BCCM and members of the CoP.
  9. BCCM commits to organising three free CoP meetings annually with an agenda circulated prior to the meeting. Other events will be held on a cost-recovery basis reflecting the shared interests of the CoP.
  10. Discussions and sharing of information will be done under the Chatham House Rule.
Join the Community of Practice

Please email Nicole Vlakic to apply to join the Social Care Community of Practice.

Watch on-demand

Care Together and the BCCM have hosted 13 Social Care Communities of Practice and a national roundtable, bringing together practitioners, policy leaders and community organisations to explore co-operative and mutual approaches to social care.

These sessions captured practical insights, shared learning and lived experience from across the sector. Recordings and materials from each Community of Practice and the roundtable are available to view on demand on the Care Together website.

Social care news

Glen Innes Health Hub launch. Photo by Dave Robinson.
13 November 2025

Glen Innes Health Hub launches

Melina Morrison joined local leaders and partners to mark an important milestone for rural and regional healthcare at the Glen Innes Health Hub launch.
Murrumbidgee Aged Care Network
16 October 2025

Co-operatives: A new model for sustainable care in Sydney

The 2025 Raising Sydney’s Care Factor report highlights the need to rethink care, with co-operatives and community-led models offering solutions.
Murrumbidgee Aged Care Network
10 March 2025

Murrumbidgee Aged Care Network: ABC Riverina Radio

This morning, Karen Hodgson, Steering Committee Lead of the Murrumbidgee Aged Care Network, a Care Together Program project, spoke with ABC Riverina’s Eddie Williams about the challenges small aged...
Melina Morrison on Sky News Regional
13 February 2025

BCCM CEO talks housing and care on Sky Regional News

BCCM CEO Melina Morrison appeared on Sky Regional News – Breakfast talking about co-operative housing and care.
Melina Morrison, BCCM CEO
10 February 2025

ABC interview: Co-operative Care Wagin is a community-driven model for regional health services

ABC WA Regional Mornings' Peter Barr interview with Melina Morrison about Care Together's first registered co-op - Co-operative Care Wagin.
Nundah Community Enterprises Co-operative staff smiling over coffee machine
28 April 2023

Happy birthday Nundah Co-op

Happy birthday Nundah Co-op. We join with Richard and the team in celebrating the potential for further growth.
woman with Down's syndrome gardening
18 April 2023

BCCM welcomes Bill Shorten’s comments regarding the need for major systemic reforms to NDIS

BCCM CEO Melina Morrison welcomes the Minister for the National Disability Insurance Scheme, Bill Shorten’s comments regarding the need for major systemic reforms to the NDIS to ensure its...
3 April 2023

The future of care is co-operative

Australia is not alone as a country in being found to be failing our most vulnerable citizens when it comes to care. Several landmark inquiries into our care system have shown Australia faces...
elderly woman and young man playing board game
23 January 2023

BCCM launches $7m social care program

The BCCM has started work on a new Commonwealth funded education, training and advisory program to start and grow more co-ops and mutuals in social care.

Latest campaigns

The Power of Co

The Power of Co – a new storytelling campaign celebrating the people and purpose behind Australia’s co-operatives and mutuals.

Blueprint for Australia

Our policy guide for a sustainable economy that works in the interests of all Australians.

Action on housing

Co-operatives and mutuals have a long tradition of responding to critical needs and market failure.