Mutual Value Measurement©

It is a significant challenge for co-operative and mutual enterprises (CMEs) to consistently quantify and communicate the value their businesses create.

To meet this challenge the BCCM has partnered with researchers at Monash University, our members and the CME sector, to refine a new approach to measuring our positive impact on our members, customers, our community and the economy – the Mutual Value Measurement (MVM) Framework©.

The Mutual Value Measurement Framework© enables CMEs to measure their total value creation (mutual value) through a set of common dimensions and a shared language about measuring and reporting mutual value.

The MVM Framework© can be used by CMEs across different industries, of different sizes, and with different capabilities. The framework has been field-tested through research by Monash University’s Business School and is available with an implementation guide and templates that will allow interested CMEs to assess and plan the full adoption of the MVM Framework©.

To explore using MVM Framework©book a one-to-one consultation with the BCCM and Monash University.

Measuring what matters to CMEs

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Measuring MVM

The MVM Framework© helps co-operatives and mutuals measure their total value creation through a set of common dimensions and shared language about measuring and reporting mutual value.
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Business benefits of MVM

Incorporating MVM into your business can help you realise the total mutual value you create, leading to significant business and commercial benefits. Discover how MVM can help your CME.
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Online learning and events

BCCM and Monash University run a range of regular events for practitioners. Attend our next MVM Virtual MasterClass.
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Advisory services

The BCCM can help your firm apply the MVM methodology, enabling you to embrace your mutuality and thrive as a business.

How do we measure success?

The MVM Framework© helps co-operatives and mutuals to measure their total value creation through a set of common dimensions and shared language about measuring and reporting mutual value.

The MVM Framework© uses six dimensions to cover the unique areas of value that co-operatives and mutuals generate.

Monash Impact: The Mutual Value Measurement project

Monash Business School partners with industry to tackle unique business challenges. Working closely with the Business Council for Co-operatives and Mutuals (BCCM) and 13 of its member organisations, Monash Business School have produced a ground-breaking tool that measures the intangible social and economic value these organisations deliver to their members. The project was partly funded by a Monash Business School Impact Acceleration Grant. Hear from Monash Business School’s Professor Gavin Jack, Dr Paul Thambar and Professor Matthew Hall, along with BCCM CEO Melina Morrison and Linda Bostock, CEO/Managing Director of Statecover, on how this research has helped organisations.

MVM news

12 September 2023

Monash, BCCM receive shortlist nomination

Monash Business School with the BCCM, has been nominated for the Best Business School Partnership Award at the AMBA & BGA Excellence Awards 2024.
17 August 2023

Mutual Value Lab

The Mutual Value Lab is a partnership between the BCCM and Monash University to measure the value co-ops and mutuals create for their members and their community.
Melina Morrison, BCCM CEO and Rose Marley, CEO, Co-operatives UK at the MVM European launch at The Shard, London
26 May 2023

European launch for BCCM’s new tool to measure value of co-op businesses

Australia’s BCCM has formally launched its framework to measure the value of co-operative businesses in Europe.
Melina Morrision MVM European Launch
26 May 2023

BCCM launches the Mutual Value Measurement framework in Europe

ICMIF member the BCCM, Australia has formally launched its world-first framework that measures the value of cooperatives and mutuals in Europe.
MEASURING MUTUAL VALUE - MVM LAUNCH THE SHARD, LONDON
24 May 2023

European launch for world first framework to measure co-operative value

The BCCM has formally launched its world-first framework to measure the value of co-operative businesses in Europe.
Melina Morrison, CEO, BCCM
24 May 2023

Measures that matter: Melina Morrison’s address at the MVM European launch

Melina Morrison's launches MVM - a breakthrough methodology for surfacing our mutual difference and shining a spotlight on our way of doing business at The Shard, London, 23 May 2023.
Andrew Haigh
9 November 2022

UK financial mutual implements MVM

UK financial mutual, Newcastle Building Society, is the first financial mutual outside Australia to implement Mutual Value Measurement©.
MVM meeting
16 November 2021

Putting co-operatives and mutuals back in the limelight

A ground-breaking new way of measuring and accrediting the value of member-owned businesses is putting co-operatives and mutuals back in the limelight.
Dr Paul Thambar
2 March 2021

Sustainability blog: ESG is in the DNA of CMEs

Five key actions that for-profit firms should undertake to become seriously focused on ESG measurement and reporting.
Mutual Value Measurement - Measuring what matters to CMEs
10 June 2020

Implementing Mutual Value Measurement | Linda Bostock (CEO, StateCover)

In this video, Linda Bostock (CEO, StateCover) discusses their implementation of MVM and the benefits of the program
Co-operatives and mutuals offer alternatives to the for-profit model
9 March 2020

Co-ops and mutuals are outliers in an era of declining trust

While consumers’ faith in institutions is dwindling, CMEs remain trusted due to their people-centred business model.
Monash University's Impact - Why is it hard for mutuals to measure value?
12 December 2018

Why is it hard for mutuals to measure value?

New research is looking at creating a way of measuring ethical and fair behaviour that will put a clearer value on cooperative and mutual enterprises.